One second audio issue every 13 minutes

[Tehes]

Hi everyone,

First of all, please excuse me if my english is not perfect.
I looked for this problem over the forum but can't found any solution yet.

I'm running the latest Openelec PVR build on a fresh Xtreamer Ultra 2 (connected over HDMI) and I have a strange issue. Every 12-13 minutes, with any type of files (SD .avi file to 1080p .mkv file), the audio and even sometimes the video are frozen during 1 second. Then it's ok for another round of 13 minutes and then the issue restart, and so on... :dry:

I don't had this problem with my old Xtreamer without Openelec, so I maybe think it's a build issue, but correct me if I'm wrong.

Is this a know issue for the Openelec team ?

Thanks a lot for your help.

Bye

[X23]

Hi,

how should we help without debug log?

setup > system > debugging > enable debug loggin
wait until failure is produced then connect ssh and type:
cat /storage/.xbmc/temp/xbmc.log | paste
supply the link.


Greetz X23

[Tehes]

Hi X23,

Thanks for your help. I've launched a 1080p file, waited for about 15 minutes and the issue happened.

Here is the link you asked for : http://sprunge.us/WcDj

According to the XBMC clock, issue was at 11:04, then I've pressed "pause" and connected to ssh

Thanks again

[X23]

Hi,

that issue seems to have nothing to do with xbmc itselfs.
Must be something deeper in the system, i cannot see any related failure in the log


Greetz X23

[Tehes]

Hum ok that's really strange...

I thought it was an Openelec issue, because on the Xtreamer forum several people have this issue and it seems to be just with Openelec, not with Windows/XBMC

Moreover some Xtreamer admin said "I think it's a build issue. I've found several mentions on the OpenELEC forums"

Anyway, as I really like the simplicity of Openelec, I don't want to move to Windows

Thanks for helping

Cya');

[ultraman]

The failure is this - buffer underun:

11:04:35 T:139992085022464 DEBUG: CALSADirectSound::AddPackets - buffer underun (tried to write 512 frames)
11:04:35 T:139992085022464 DEBUG: CDVDPlayerAudio:: Discontinuity - was:702170342.837215, should be:702069338.822448, error:-101004.014768
11:04:36 T:139992728934144 WARNING: CRenderManager::WaitForBuffer - timeout waiting for buffer

The question is what happen. I'm not an expert in this.

What is you audio settings in xbmc?
And I saw you are playing network file. Can you try local one - no network involved?

I have Ultra2 too. And not having those problems.

Try creating file advancedsettings.xml in userdata folder with this content and reboot before playing:

Code:

<advancedsettings>
<audio>
<defaultplayer>dvdplayer</defaultplayer>
</audio>
</advancedsettings>

And another test to fix this would be to reinstall OpenELEC if this is not big deal for you. Just create installer USB stick and install again fresh copy.

[Tehes]

Hi ultraman,

My audio settings are set to the default settings in XBMC, I have changed nothing, and I'm connected through HDMI.
As mentionned before, what happen is that I get a one second freeze (audio and video) every ~13 minutes.

I agree for the local file, I will try it today.

What is the purpose of your advancedsettings.xml file ? I will try that too

On the other side, I really don't want to reinstall OpenELEC from scratch because it took me a lot of time to add sources, customize theme, and have everything OK... :S

I will come back to you later with fresh news.

Thanks for the help.

Cya

[Tehes]

Hi again,

I've copied a simple avi SD file on the SSD.

I've launched it, waited for 12 minutes and got the audio issue.
Here is the log file and problem was at 13:26 -> http://sprunge.us/BJdG

Then I've created the advanced file you mentionned, and after a reboot I've replayed the same avi file from the SSD.

Again, I've got the audio (and even video) 1 second "lag"...
Here is the log file and problem was at 13:45 -> http://sprunge.us/ZKBO

Thanks a lot for your interest.

Cya

[Tehes]

Hi,

I'm coming back to this with some news from the Xtreamer forum.

Apparently, this issue even appear when playing high res audio files, Spotify Add-on, and also appear on the Xtreamer Ultra 1 with the latest OpenELEC build...

Thanks for helping

Cya

[ultra2]

Hi all,

I've recently bought a ultra2 and have exactly the same issue. I did a update of the openElec version immediatly after booting the first time, so maybe I should reverse to the preinstalled version.

Ultraman: what version of openElec do you have running on your ultra2?

Can someone tell me the default xbmc audio settings?

Best regards,
Kenny